Dear Patients and Families,
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are structured so that your care is always both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the current activities of these agencies closely so that we are up-to-date on any new rulings or guidance that may be issued.
You will see some changes when it is time for your next appointment. We have made these changes to help protect our patients and staff.
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
- Please use the hand sanitizer we have made available when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You will see that our waiting room has been cleared of high-touch and difficult to disinfect objects such as magazines and children’s toys.
- Masks are required for children over age 3 and adults in the clinic. This may include a bandanna or scarf that covers the mouth and nose.
- Patients under age 18 may have one caregiver attend an appointment. We kindly ask that non-patient siblings remain at home.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 717-394-3793.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
|Elizabeth Prada, DMD, MPH, Executive Director, and the dedicated staff at the Lancaster Cleft Palate Clinic|