Like many cities across the United States, Lancaster has been the site of protests advocating for racial justice and equality. At the clinic, we recognize that our role in the community is one of service and healing, and we strive to treat each one of our patients with respect and dignity regardless of their background.
The Lancaster Cleft Palate Clinic is fully committed to addressing inequities in health care as they relate to patients with craniofacial differences. It is well known that patients from minority and disadvantaged backgrounds are more likely to experience poor health outcomes. LCPC works tirelessly to help our patients access the medical and dental care that they need to maximize their potential in life.
We do this on a daily basis by employing a social worker to support families, utilizing interpreting services for non-English speaking patients, and assisting families with health insurance enrollment and financial assistance. As our clinic grows, we are working to increase our diversity so that our staff reflects the community we serve. All of our clinic practitioners participate in Pennsylvania Medicaid and the Child Health Insurance Program, or CHIP. These insurance plans provide crucial health care coverage for families who have children with special needs or are experiencing financial challenges at home. We are incredibly proud of this work, but we realize that there is always room to grow and improve.
We value the feedback of our patients and supporters. If you ever feel the need to share your thoughts on our performance in this area, we welcome your comments. Thank you for being a part of our clinic family.